Haute Hijab Return Policy: What Should I Know About Their Product Returns?



Haute Hijab Return Policy: What Should I Know About Their Product Returns?


Haute Hijab Return Policy: What Should I Know About Their Product Returns?

Welcome to my blog post where I will share my knowledge and expertise on Haute Hijab’s return policy. As a hijab enthusiast, it’s important to understand the process and guidelines for returning products, ensuring a smooth and hassle-free experience. Whether you’re a new or existing customer of Haute Hijab, this blog post will provide you with the essential information you need to know. So let’s dive right in!

Table of Contents:


1. Haute Hijab Return Policy Overview

Haute Hijab has a customer-friendly return policy designed to ensure your satisfaction with their products. They understand that sometimes issues may arise, and they strive to make the return process as convenient as possible. With that said, let’s take a closer look at the key aspects of Haute Hijab’s return policy.

2. Eligibility for Returns

Haute Hijab accepts returns for most products within 30 days of purchase. However, it’s important to note that certain items are not eligible for returns due to hygiene reasons such as hijab caps, under-scarves, and other intimate items. Additionally, final sale items cannot be returned or exchanged unless they are damaged or faulty.

For eligible returns, the products must be in unused, unwashed, and undamaged condition with all original tags and packaging intact. It’s essential to ensure that the items are in the same condition as when you received them to qualify for a return.

3. Returning Faulty or Damaged Products

If you receive a faulty or damaged product from Haute Hijab, they have a straightforward process to address the issue. You should contact their customer support team within 7 days of receiving the item and provide relevant details and supporting evidence, such as photos or videos, showcasing the fault or damage. The customer support team will guide you on the next steps to initiate the return process.

4. Return Process

Returning a product to Haute Hijab is a simple process. Here are the general steps to follow:

  1. Contact the Haute Hijab customer support team to initiate the return.
  2. Provide necessary details and information about the return, including the order number, item(s) being returned, reason for the return, etc.
  3. Follow the instructions provided by the customer support team to ship the product back to Haute Hijab.
  4. Package the item securely, ideally in the original packaging, and include all necessary documentation.
  5. Ship the package using a reliable shipping method with tracking capabilities.
  6. Once Haute Hijab receives the returned item, they will inspect it to ensure it meets the return policy criteria.
  7. If the return is approved, Haute Hijab will initiate the refund or provide a store credit, depending on your preference.

5. Refunds and Store Credits

Haute Hijab offers two options for returns: refunds and store credits. Upon approval of your return, you can choose between a refund to the original payment method or a store credit that can be used for future purchases. It’s important to note that the original shipping charges are non-refundable, and any associated return shipping fees may be deducted from the refund amount.

6. International Returns

For customers outside of the United States, Haute Hijab also accepts international returns. However, there are a few additional considerations to keep in mind. International returns may incur additional customs fees, taxes, or duties, which are the responsibility of the customer. Haute Hijab recommends contacting your local customs office or shipping carrier to understand any potential fees before initiating the return process.

7. Exchanges

At this time, Haute Hijab does not offer direct exchanges. If you wish to exchange a product, you must follow the returns process mentioned earlier and place a separate order for the desired item. This ensures faster processing and minimizes any potential complications.

8. Returning Final Sale Items

As mentioned earlier, final sale items are typically non-returnable. However, if you receive a damaged or faulty final sale item, you can contact Haute Hijab’s customer support team within 7 days of receiving the item to discuss possible solutions. They will provide guidance on returning the damaged item and help you find a suitable resolution.

9. Haute Hijab Return Policy FAQs

Q1: How long do I have to return a product to Haute Hijab?

A1: Haute Hijab accepts returns within 30 days of purchase for most items, excluding certain non-returnable items and final sale products.

Q2: What condition should the products be in for a return?

A2: The products must be in unused, unwashed, and undamaged condition with all original tags and packaging intact.

Q3: How do I initiate a return for a faulty or damaged product?

A3: Contact Haute Hijab’s customer support team within 7 days of receiving the item and provide relevant details and supporting evidence. They will guide you through the return process.

Q4: Can I get a refund for my return?

A4: Yes, upon approval of your return, you have the option to receive a refund to the original payment method or a store credit for future purchases.

Q5: How do international returns work?

A5: International returns are accepted, but customers are responsible for any additional customs fees, taxes, or duties. Contact your local customs office or shipping carrier for more information.

10. People Also Ask (PAA)

Q1: What is the shipping fee for returning products to Haute Hijab?

A1: The return shipping fees may vary depending on your location and the shipping carrier you choose. It’s recommended to check with the carrier for accurate pricing.

Q2: Can I return a gift I received from Haute Hijab?

A2: Yes, gifts can be returned following the same guidelines as regular returns. However, the refund will be issued to the original purchaser.

Q3: Are there any exceptions to the 30-day return policy?

A3: Haute Hijab may make exceptions to the return policy on a case-by-case basis, particularly for special circumstances such as major holidays or extenuating circumstances. Contact their customer support team for further assistance.

Q4: Can I cancel an order before it is shipped and receive a refund?

A4: Yes, you can cancel an order before it is shipped by contacting Haute Hijab’s customer support team. They will assist you with the cancellation and provide any applicable refund.

Q5: Do I need to pay for return shipping for faulty or damaged products?

A5: If the product is confirmed to be faulty or damaged, Haute Hijab will provide a prepaid return label. However, if the product is deemed to be in good condition or the damage is due to customer negligence, the return shipping fees may be the customer’s responsibility.


Thank you for reading my comprehensive guide to Haute Hijab’s return policy. I hope you found it helpful and informative. If you have any further questions or would like to share your thoughts or experiences, please feel free to leave a comment below. Don’t forget to explore our exquisite collection of Amani’s abayas, jilbabs, prayer dresses, and hijabs by clicking the button below:

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